Feedback Widgets Available (v1)
Let visitors tell you what they think right on your page — a persistent feedback tab with a thumb rating, a comment, and an optional screenshot, without any redirect or third-party form.
Where in the dashboard
Feedback, with three tabs:
- Inbox — the stream of incoming submissions, newest first, with the comment, thumb, page, and (if attached) screenshot.
- Trends — an aggregated view of sentiment over time.
- Settings — the widget builder (one widget per site).
Core concept
The widget lives in a lazy chunk (feedback.js, plus
feedback-screenshot.js only when a screenshot is attached) that is fetched
only once a session actually needs it — the tracker core stays lean. The
persistent tab appears only after consent; without consent (or under
“Do Not Track”) no widget renders and no submission is ingested.
A submission is a thumb (up / down) plus an optional comment. When comment-required is enabled in the builder, the thumb alone is not enough. Visz derives sentiment from the thumb server-side — rule-based, no NLP. Three guarantees shape the behaviour:
- Consent-gated & bot-filtered — nothing ships before consent; submissions from bots or without consent are dropped silently and never stored.
- PII masked twice — the comment is masked client-side and masked again on the server with the same PII heuristic before it reaches the DB (defense-in-depth).
- EU-hosted — submissions and screenshots live on servers in Germany (Hetzner).
Screenshots
If the visitor attaches a screenshot, the browser renders it locally as WebP
and masks it in the process — nodes marked visz-block and input fields are
blanked in the clone before the image is produced. The server never touches the
blob: it hands out a short-lived signed upload URL, and the browser uploads the
masked WebP straight to the bucket. In a submission’s detail view you open the
screenshot through an equally short-lived signed URL.
Related
- Surveys — targeted on-site questions instead of a passive tab
- Privacy / PII — how masking works
- Session Recordings — replay the session behind a submission
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