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Verification & Troubleshooting

Verify & Troubleshoot Verfügbar (v1)

The 4-point diagnosis

Run these in order — the first one that fails is your problem:

  1. Snippet loaded — is the Visz script tag present in the page source, site-wide?
  2. CDN reachable — does the script actually download (not blocked, not 404)?
  3. Consent + health ping — has consent been granted, and does the health ping reach the ingest endpoint?
  4. First event — does a real interaction produce an event in the dashboard?

”I don’t see any data” — 3-cause tree

  • Not loaded — snippet missing or only on one page. Fix: insert it site-wide (theme header / root layout). See Setup.
  • Blocked — an adblocker, CSP, or DNT is stopping the script or the ping. See below.
  • No traffic / no consent — nobody has visited and consented yet. Open the site yourself, accept consent, and click around.
CauseWhyWhat to do
AdblockerSome lists block analytics scriptsTest in a clean profile; expected — real visitors mostly unaffected
ConsentTracking is gated until consentConfirm your banner calls consent
DNT”Do Not Track” overrides allBy design — those visitors are not tracked
CSPContent-Security-Policy can block the script/pingAllow cdn.visz.ai and ingest.visz.ai in script-src / connect-src

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