Verify & Troubleshoot Available (v1)

The 4-point diagnosis

In onboarding, or under Settings → Installation, click Verify. Visz checks four points in order:

#	Check	Meaning
1	Snippet loaded	The `<script>` line is present on the page.
2	CDN reachable	`cdn.visz.ai/v1/snippet.js` loads (not blocked).
3	Consent + health ping	Consent has been granted and the first ping arrives.
4	First event	A real visitor event has come in.

Once all four are green, you’re live.

When no data arrives, it’s almost always one of these three causes:

Symptom: Point 1 is red.
Check: Is the snippet line really installed site-wide (theme header / layout), not just on a single page? On Webflow: published? With caching plugins / Magento: cache cleared?
Most common case: Point 2 (CDN) is green but point 4 (event) stays red → the snippet was inserted in the wrong place (e.g. in a single blog post instead of site-wide). Move the snippet to the correct, site-wide location and save.

Adblocker: Some blockers filter analytics scripts. Test in a browser without a blocker.
Consent: Without consent, Visz deliberately does not track. Make sure your banner triggers visz('consent', true) → Consent setup.
Do Not Track: If DNT is active in the browser, Visz doesn’t track at all — this is intentional. Test in a browser without DNT.
CSP (Content-Security-Policy): If your site has a strict CSP, allow cdn.visz.ai and ingest.visz.ai in script-src and connect-src respectively.

Symptom: Everything green, but an empty dashboard.
Check: Has the site actually had any visitors since you installed it? Open it yourself (with consent), click around — the session appears within a few seconds under Recordings.

Adblocker: Reduces the reach you capture, but it’s not a bug. A share of visitors block analytics in general.
Consent: Visz’s USP — zero data before consent. If you see nothing, often simply no consent has (yet) been granted.
DNT: “Do Not Track” overrides everything. No workaround — intentional.
CSP: Whitelist cdn.visz.ai (script) and ingest.visz.ai (data endpoint).

Last updated: June 5, 2026