Verify & Troubleshoot Verfügbar (v1)
The 4-point diagnosis
Run these in order — the first one that fails is your problem:
- Snippet loaded — is the Visz script tag present in the page source, site-wide?
- CDN reachable — does the script actually download (not blocked, not 404)?
- Consent + health ping — has consent been granted, and does the health ping reach the ingest endpoint?
- First event — does a real interaction produce an event in the dashboard?
”I don’t see any data” — 3-cause tree
- Not loaded — snippet missing or only on one page. Fix: insert it site-wide (theme header / root layout). See Setup.
- Blocked — an adblocker, CSP, or DNT is stopping the script or the ping. See below.
- No traffic / no consent — nobody has visited and consented yet. Open the site yourself, accept consent, and click around.
Adblocker, Consent, DNT, CSP
| Cause | Why | What to do |
|---|---|---|
| Adblocker | Some lists block analytics scripts | Test in a clean profile; expected — real visitors mostly unaffected |
| Consent | Tracking is gated until consent | Confirm your banner calls consent |
| DNT | ”Do Not Track” overrides all | By design — those visitors are not tracked |
| CSP | Content-Security-Policy can block the script/ping | Allow cdn.visz.ai and ingest.visz.ai in script-src / connect-src |
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